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Business settings

Everything on this tab applies at every outlet you run, which is why the save button belongs to one person. Anyone else is refused with "Only the business owner can change these settings" — the server checks it, so hiding the button was never the point.

The eight pages

PageWhat you set on it
GeneralBusiness name, your handle, support email, Tax / VAT number
Roles & accessThe roles themselves, and what each one may read and change
Order statusesThe steps orders move through, and what each one permits
ChannelsWhere orders come from — walk-in, app, web, or ones you name
Pricing & plansPricing types, default pricing rules, discounts, sales tax
Billing & usageWhat your team did, area by area, and your Wash Credit
BrandingBrand colour, logo, receipts, customer texts
API & webhooksKeys for an integration, and the endpoints you register for events

Identity, colour and receipts

Your handle is the part after washjunkie.com/. Type into it and the field shows you what will actually be saved: "My Laundry!" becomes my-laundry, lowercased and hyphenated, between 3 and 40 characters. Each change is checked against the platform, and the save button stays down while a check is in flight, so you cannot outrun it and claim a handle someone else already holds.

Brand colour offers five: cyan, indigo, green, orange and black. It repaints the dashboard for everyone in the business. It does not reach paper — neither the printed receipt nor the downloaded one carries your colour, only ink and grey.

The logo takes a PNG or SVG under 5MB. Below it, the receipt footer is free text of your own, and two switches decide what else prints: Show Wash Junkie badge puts "Powered by Wash Junkie" on customer receipts, and Show Tax / VAT number on receipts prints your number on printed and downloaded ones. That second switch needs a number under General first — with nothing to print, the row says so instead of pretending.

One switch saves the moment you flip it rather than waiting for the button: Text customers order updates, which sends an SMS as an order's status changes. It needs an SMS provider set up, and standard message rates apply.

The lists your orders are built from

Order statuses, channels and pricing types are three editors of the same shape. Add one, edit it, move it up or down with the arrows, hide it from the pickers without deleting it, or delete it outright.

One entry in each list is the default, marked with a pill, and the default cannot be deleted: new orders start in the default status and land on the default channel. Anything still in use refuses to go — orders must be moved out of a status, orders reassigned off a channel, and catalogue items moved off a pricing type, before the delete button will do anything.

The status flags are explained in Moving an order through its statuses, the basis behind each pricing type in Pricing types, and the rate on Pricing & plans in Tax.

Billing & usage

Fresh Fold Laundry · Mill StreetSettings → Billing & usage
Orders71%
Customers12%
Machines8%
Drivers5%
Catalog3%
Staff1%
Six areas, each with its share of the operations your team performed, and the actions behind the Orders count.

Six areas are metered: Orders, Customers, Drivers, Machines, Catalog and Staff. Each row gives the count for the outlet you are in over today, this week or this month, and its share of the total. Under Orders sit the actions that made up its figure — order activity is the only area broken down that way. Work done in one step — moving an order to Washing and loading it into a machine — counts once, not twice.

Fund wash credit sits at the top, and every area carries a switch that stops that area at this outlet. Both are the owner's. See What Wash Credit is and Pausing an area.