Troubleshooting
The things that go wrong most, and what to do about each.
- A change did not saveWhere a change goes between your screen and the server, and what to do when it stops on the way.
- Out of Wash CreditWhat stops when the balance empties, what carries on regardless, and who can put it back.
- An area is pausedHow to tell a switch somebody turned off from an empty balance, and who can turn it back on.
- Someone cannot see a screenTwo causes account for nearly all of it — the role they hold, or the outlet they hold it at — and the message they saw tells you which.
- Two people edited the same orderEdits are compared field by field, so most overlaps settle themselves — and when one cannot, you pick the version to keep.