Tax
Wash Junkie holds one tax rate for your whole business and applies it to every order. Three settings decide what a customer ends up reading: the rate, what you call it, and whether your prices already contain it.
The three settings
Settings → Pricing & plans → Sales tax / VAT.
Tax rate (%) takes fractions — enter 7.5 for seven and a half per cent, not 8. Leave it blank if you do not charge tax and no tax line appears on anything.
What to call it is a free field of up to 32 characters: VAT, GST, Sales tax, whatever is correct where you trade. Nothing here is hardcoded to one country's word for it. Leave it blank and orders fall back to "Tax".
Prices already include tax is a switch, and it is the one worth reading twice.
Added on top, or already inside
Off — the starting position — means your catalogue prices are before tax and the tax is added to them. On means your catalogue prices are what the customer pays, and the tax is worked out of that figure rather than added to it.
Same order, same 10% rate, $100 of washing:
| Prices already include tax | Customer pays | Tax on the order |
|---|---|---|
| Off | $110.00 | $10.00 |
| On | $100.00 | $9.09 |
That is not a presentational difference. Set it the wrong way round and every order is over- or under-charged by the rate.
What the tax is charged on
Everything the customer is billed for: the items, the express surcharge on an urgent order, and the delivery fee. Tax is applied last, after any discount has come off — a discount reduces what is taxable, not only the headline figure. Those other rules are in Delivery and express and Discounts and loyalty.
On the order the tax appears as its own line above the total, carrying your label and the rate: VAT (7.5%). Below it, the total and the balance due.
The rate is written onto the order
Every time an order's total is worked out, the rate and the label in force at that moment are copied onto the order itself. They stay there.
Put your rate up in March and order #HQMA2CF from February still says 7.5%, because 7.5% is what that customer was charged and what their receipt says. Nothing you change today restates a bill somebody already has in their hand.