Receipts and references
Two references sit on every payment and they answer different questions. One is minted by Wash Junkie so the customer can quote it back. The other is yours, off a bank statement or a terminal slip, so you can match this payment to that line.
The code Wash Junkie mints
Record a payment and it is given an eight-character code — something like
8CJ4KTQ2. You never choose it and you cannot edit it: Wash Junkie mints it at
the moment the payment lands, which is why a payment taken with no signal shows
"Reference once synced" in the order's payment history rather than a blank or a
guess.
Eight characters, where an order reference like #T85G8S2 is seven. That
difference is deliberate. The two can never be the same string, so searching the
ledger with a bare code is never ambiguous — whichever of the two the customer
reads out, you land on the right thing.
The alphabet is the same one order references use, with no I, L, O or U in it, so nothing has to be spelled out over a phone line.
Your own reference
Choose any method other than cash and a Bank / POS reference field appears
in the payment modal, hinting at the transfer or terminal slip. Type what your
statement will show — TRF-482913, a terminal's own number, whatever you will
be reconciling against next week. Leave it blank and nothing is lost; the
payment still has its own code.
It is kept in its own field rather than folded in with the minted code, so a number Wash Junkie generated can never be mistaken for a number your bank generated while somebody is working through a statement.
| The Wash Junkie code | Your bank or POS reference | |
|---|---|---|
| Who writes it | Wash Junkie, at the moment you record | You, if you have one |
| Can be edited | No | Typed once, when you record |
| On the customer's receipt | Yes, with the amount | No — it stays in the dashboard |
| Searchable in the ledger | Yes | Yes |
The receipt
The Payment panel on the order has Download PDF. It produces a real PDF file rather than a print dialog, so it can be kept, attached or printed afterwards.
The receipt carries the order reference, when the order was placed and printed, the items and their prices, the totals with any surcharge, delivery, discount and tax, and then the payment section: whether the order is paid in full, and a line per payment reading Payment ref ($24) beside the code itself. That pairing of amount and code is the whole point — a customer disputing one payment of three can point at the exact one.
Only payments that have reached Wash Junkie appear there. A payment still queued on a device has no code yet, and a receipt is better missing a line than printing an invented one.
The button is greyed out until the order has something on it. An order with no items would produce a receipt with no lines and a zero total, so Wash Junkie tells you to add the items first. A fully-paid order still downloads — that is the case a receipt is most often for.