Maintenance
A machine is in one of three states as far as Wash Junkie is concerned, and the state you put it in is very nearly the whole of what the dashboard knows about its condition.
The three statuses
| Status | Can it take an order | Where it turns up |
|---|---|---|
| Active | Yes | The active tally in the page heading, and the average utilisation figure |
| Under maintenance | No — a load is refused | The maintenance tab, the count in the heading, and the service queue on the machine efficiency report |
| Decommissioned | No | The decommissioned tab, and little else — it is left out of the service due count and out of utilisation |
Status is a field on the machine like any other. Set it when you add the machine, change it later through Edit machine, or press Decommission at the bottom of the machine's panel, which does the same thing in one action. Nothing is deleted either way: the record, the serial number, the lifetime cycles and every run the machine ever had all stay where they are. A machine you decommissioned in error goes back to active through the edit form.
Marking a machine for maintenance is the point at which the floor stops offering it. Anyone who tries to load it is told the machine has to be active first, which is a better place to find out than at the drum.
The next service date
One date, set by you, and that is the extent of the scheduling. The list shows it as a month and a year — Aug 2026 — and marks it as the date approaches. Anything falling inside the next 45 days joins the service due tab and the service due figure above it; anything already past reads as overdue.
Nothing moves that date for you. When the engineer has been, you open the machine and set the next one yourself. Leave it blank and the machine is never chased, which is a defensible choice for a drum you service by feel and a poor one for the workhorse that runs eleven hours a day.
What Wash Junkie does not know
There is no maintenance log. The record has nowhere to put what was done, who came out, what was replaced or what it cost, and the machine's panel says on its face that service-cost history is not tracked. That history lives in your own paperwork.
No machine reports to Wash Junkie either. Nothing is read off a drum and no cycle is detected — every cycle in every count exists because a staff member loaded an order and somebody ended the run.
Which leaves two utilisation figures that are not the same thing. The bar on the Machines screen, and the uptime percentage beside it, are carried on the machine's own record; there is no field for either on the add or edit form, so on a fleet you entered yourself the bar sits at zero and uptime reads as a dash. The figure worked out from what actually happened is the one in the machine efficiency report: the hours a machine spent with an order in it, measured against a nominal twelve-hour day, for the window you choose. Decommissioned machines are left out of that calculation entirely.